• Ticket Office Operations

    Streamline Your Ticket Office Operations with an Easy-to-Use Dashboard Giving You Every Tool You Need

  • Get All of the Tools You Need to Streamline Your Ticket Office Operations

    Make your processes simple with an easy-to-use dashboard

    Easy-to-Use System

    Easily manage the Jeike ticketing system, with a mobile-first ticketing platform that is tailored to your needs. You can manage ticket pricing, automate seat allocation based on availability and social distancing, and view fan information, including their purchase history, directly from a single dashboard.

     

    The tickets are available both needing internet data and can be made available offline without losing the dynamic QR code. Processing the tickets is quick and doesn't involve huge infrastructure costs, with scanners available on any Android or iOS device.

  • Automated Refunds

    Set a rule when taking payments that makes it easy for you to automate full or partial payments to fans if your event can't be fulfilled. If you have to postpone or cancel your event or can't allow fans to attend, you can easily automate your process for issuing refunds. Make ticket refunds easy.

  • Manage Customer Queries

    Manage your customer queries quickly and easily, with a single dashboard giving you full insights into your fan's ticket order. View fan information, previous communications, and locate orders using the name, order ID or email address. With every ticket purchase confirmed using mobile verification you no longer have to worry if a fan enters their email address correctly, as all tickets go directly to their mobile device.

     

    You can also set rules to give you more control, including when a fan can access their ticket. With groups, you can also make it easy for fans to share group tickets or tickets purchased as a present with friends and family. You will have access to all of this information, which makes it easy for you to manage customer queries.

  • User Level Reports and Roles

    Make it easy to automate your user-level reporting. Quickly download reports on sales methods or by the customer metrics that matter most to you. And set the permissions and roles your ticket office need, from granting full access to customer data to accessing reports only.

  • Developed for Large Volumes

    The ticketing system processes large volumes of fans quickly, with a product that has successfully managed events with tens of thousands of fans across Europe.

     

    Advanced crowd management features incentivise fans to arrive early or for a smooth exit at the end of the event. In-app notifications can direct fans for health and safety or to entrances or exits that are less populated, making it easy for you to proactively ensure a controlled environment and react quickly to any event that needs to communicate with fans.

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