Help & FAQs - General
What you need to know
Dashboard
The dashboard of JEIKE provides you with insights into your event. Monitor your sales, browse your customer data and manage your events and blocks in the dashboard.
Log in with your username and password: https://dashboard.jeike.io/login/ We advise you to use Chrome as your browser. If you need a new account or password, please get in touch with info@jeike.io.
Using the Jeike platform
JEIKE prevents ticket fraud and scalping. Tickets sold through JEIKE are registered on the blockchain and connected to visitors' smartphones, eradicating fraud.
The QR-codes are dynamic: the codes change continuously every few seconds. That is why we make it:
With the Jeike Scanner, you can read and validate the QR-code of the visitor. Furthermore, our QR-codes are dynamic. Therefore, they cannot be forged or copied with a screenshot, protecting both the event organiser and the fan from counterfeited tickets and the resale of tickets at a price higher than face value.
The visitor can access the tickets in a choice of three different ways:
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