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    • Home
    • About
    • Value 
      • For Events
      • For Teams
      • For COVID-19
    • NFT Tickets
    • Smart Tickets
    BOOK YOUR DEMO
    • Home
    • About
    • Value 
      • For Events
      • For Teams
      • For COVID-19
    • NFT Tickets
    • Smart Tickets
    • …  
      • Home
      • About
      • Value 
        • For Events
        • For Teams
        • For COVID-19
      • NFT Tickets
      • Smart Tickets
      BOOK YOUR DEMO

      Scanning Tickets

      Here you can find manuals guiding you through the best way to scan tickets.

      Scanners

      Login to the ticket scanners

      If Jeike employees facilitate scanning, they will ensure all scanners are logged in, so you don't have to do this yourself.  If you want Jeike at your side during the scanning, you can always contact us to look at possibilities.

      GET IN Scanner

      First, you have to download the Ticket Scanner app. The Ticket Scanner app is available for Android and Apple devices.

      Login for the entire organisation

      You can log in your scanners for your organisation. If you scan multiple events for the same organisation, you don’t have to log in for every separate event. If there are two events in the same venue at the same time, and you want the scanner to scan both events, you can also log in for the organisation.

      Go to the dashboard and click on 'Scanning'. If you organise events from multiple different organisations, you must first choose the correct organisation. You can log in to the GET IN app using a password or by scanning the QR code.

      You can check your log in on your phone by opening the menu in the scanner (Swipe to the left). The organisation and the next event are displayed. You will also see a QR-code. This QR-code can be used to log in other scanners directly.

      Qr code

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      Log in for a single event

      Open the specific event and go to the 'scanning' tab. Here you will find the log in details. When you log in like this, you can scan all the tickets from this specific event. 

      You can check the log in on your phone by opening the menu in the scanner (Swipe to the left). The organisation and the next event are displayed. You will also see a QR-code. This QR-code can be used to log in other scanners directly.

      Qr code

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      Scan profile

      With the button 'Create Profile' (to be found per event under the tab 'Scanning') you can create a specific scanner profile that will filter and only show tickets that use the specified pools. For example, you can have certain scanners scan only entry tickets, others upsell, or a scanner who scans downstairs and others only the balcony:

      Graphical user interface, text, application, email

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      Qr code

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