Here, you can find manuals discussing how to create and manage your events.

Create event

Click on the 'Create Event' button to create your event. You can find this at the top right of the dashboard.

When you create an event, there are three steps you go through:

1. Type of event
2. Event details
3. Ticket management

Step 1: Type event

You choose the type of event in step one. For example, you have the following choices:

• General Admission: This is an event without fixed rows and seat numbers.
• Seated: This is an event with fixed rows and seat numbers. Jeike will have to build the seating map and add it to your account.
• Livestream: This is a livestream event. The ticket buyer does not receive a QR code to scan, but instead, they can watch the live stream.

Step 2: Event details

In this step, you enter the general information of your event, such as title, times or location. All information entered on this page can be viewed on the sales page under the info button.

You can always add/change the information later.

Step 3: Ticket management

Here you can create your first ticket shop.

This shop is called Default and is immediately available until the end of the event. Per account (phone number), you can buy ten tickets. You can choose 'Edit' to change this:

You can create your first tickets in your shop. To create a ticket, you need a pool. We use pools to manage the capacity. You can read all about pools here. 

When you have your pools, you can get started with your tickets and setting up your shop. Here you will find all the manuals about managing your shop. 

Seated event: Your pools are automatically created based on the seating plan when you create a seated event. There are also tickets in the shop right away. You can open them and adjust them. 

Save as draft

When your first shop has been created (or if you want to continue later), you click 'Save as draft'. As long as your event is a draft event, you can use the preview function in the shop. You can view your event and buy tests tickets to make sure everything is set up correctly. This preview is precisely how your visitors will experience the flow, except for the payment, which, in preview mode, uses a test payment provider, making it easy to buy test tickets. Test tickets will stay in your account but won’t affect any actual sales and statistics. They will disappear when you publish the event. 

Publish

Are your event and the shops as desired? Then you can publish your event. 

By publishing, your event will be live, and you can start selling from the desired date.

Under the tab 'Management', you can press 'Save and Publish'.