Under the tab 'Shops', you can find your online shop. Here you manage your tickets. You can use the button 'Create ticket' to create your tickets.
Ticket with one pool
When you create a ticket, you choose one pool. The ticket uses the capacity of this pool. The ticket automatically receives the name of the Pool and the word "Ticket". The availability is automatically picked up from the pool. You can enter a different (lower) maximum number for this specific ticket:
A combi-ticket is a combination of two or more pools. A combi ticket always picks the lowest available of the pools you use. For example, if there are 150 standard tickets and 79 parking places, then it will never be possible to sell more than 79 of these combis. Of course, you can also put another (lower) maximum on the ticket yourself:
An upsell ticket makes it easy to sell different products, including food, beverages, merchandises and digital memberships. To do so, simply create a specific pool for your upsell. Once you have completed this, check the box that reads “Use this for upsell products. Ticket availability is not affected by upsell products”.
You can set a separate limit per person for any upsell ticket. The upsell tickets will not count in the total number of tickets that a customer may purchase for the event.
In your Shop section, you can identify the upsell tickets with the indicated (Upsell).
If you want to sell one ticket that gives access to several people, you can make a group ticket. For example, you can do this if you sell several tables for two, three or four people.
Make sure your pool contains the number of people you can enter the location. To do this, go to the advanced settings section and set the number of privileges included within the ticket. For example, in the case of a ticket for four people, set the number of priveleges to four:
Note: This is only possible when creating your ticket. Once you have saved your ticket, you cannot change the number of privileges. When you open your ticket, you can see how many privileges the ticket consists at the top. In this example, the ticket is called 'Table 4 people', and it has four privileges, taken from the pool 'General Admission':
If you create a ticket or open an existing ticket, you can submit the total amount, the number of holds (deducted from the total amount), and the ticket price. You can also choose to offer a ticket type only for a set amount of time.
Put your ticket up for sale
When you create a new ticket type, please uncheck the ‘Hide and not offer for sale’ checkbox. You have to manually turn this on before you can sell the ticket online.